THE COMPANY BEHIND CLOUDSPIRE
Cloud Technology That
Answers, Connects, and
Thinks
onCloud builds the Cloudspire platform — an enterprise cloud phone system and a fleet of AI agents that answer calls, chats, and texts around the clock. One company, one platform, engineered end to end by the team that runs it.
Two Platforms, One Company
The Cloudspire
Platform Family
Everything we build ships under the Cloudspire name — designed, engineered, and operated by onCloud on our own geo-redundant infrastructure.
Cloudspire Voice
The complete enterprise cloud PBX: HD voice, intelligent call routing, call center with skills-based queues, SMS and MMS messaging, zero-touch phone provisioning, an iOS app with cellular callback, CRM integration, and a management portal your team will actually enjoy using.
Visit cloudspirevoice.com →Cloudspire AI
AI receptionists and agents for phone, web chat, and SMS that answer instantly, book appointments, qualify leads, and hand off to your team when it matters — plus real-time AI coaching that guides live call center agents on every conversation.
Visit cloudspire.ai →Customer Portal
Manage your phone system, softphone, voicemail, messaging, and call center from any browser.
Sign In →Documentation
Guides, feature references, and how-to articles for every part of the Cloudspire platform.
Browse Docs →Need a Hand?
Our AI assistant can answer product questions right here on this site — or open a support ticket for you.
Contact Us →What We Do
Communications First,
Cloud Everything
For 28 years we have built the infrastructure businesses run on — from web hosting to managed IT to the AI-powered communications platform we build, run, and answer for ourselves today.
Business Voice
Cloud PBX, call center, IVRs, conferencing, voicemail, faxing, and messaging — delivered on carrier-grade infrastructure with number coverage across 50+ US markets.
Applied AI
AI that does real work: voice agents that take the 2 a.m. call, chat agents that resolve questions on your website, SMS agents that follow up, and live coaching for human agents.
Resilient Infrastructure
Geo-redundant infrastructure across the US — full-mesh replication, automatic failover, DDoS protection, and 24/7 monitoring, expanding into new markets as we grow.
CRM & Integrations
Native Salesforce, HubSpot, and Zoho CRM integration — contacts on every desk phone, screen pops on every call, and activity logged automatically.
Security by Default
Encrypted media and signaling, passkey sign-in, role-based access, audit logging, and SIP security hardened by years of operating our own carrier edge.
Managed Cloud Services
For select clients, we still operate complete managed cloud environments — the practice that taught us how businesses actually use technology.
Adaptability
The Platform You
Never Outgrow
Most AI vendors solve one narrow problem, in one language, on one model. We built the opposite: a platform that bends to your business instead of asking your business to bend to it.
Every Major Model
OpenAI, Anthropic, and Google models all run on the platform — pick the right brain for each job, fast and inexpensive for simple lookups, deep reasoning where it counts, and change it whenever you want. Your plan sets which model tiers are available, and higher plans unlock the premium ones.
Eleven Languages
English (US, UK, Australia), Spanish, French, German, Italian, Portuguese, Japanese, Korean, and Mandarin — your customers get answered in the language they actually speak.
Prompts You Control
Full command of the instructions, personality, tone, pacing, and guardrails — down to how the agent handles interruptions and what it must never say. Not a locked template with three dropdowns.
Connects to Anything
Native Salesforce, HubSpot, and Zoho — plus secure custom connections into any system you already run, including the in-house and proprietary ones your last vendor called impossible.
From the simplest task to the most advanced.
A single after-hours receptionist, or a multi-channel operation running voice, chat, and SMS across a dozen locations and half a dozen systems — same platform, same control panel. You never need to look anywhere else.
Why onCloud
We Run What
We Build
Builder-Operators
The engineers who write the platform run the infrastructure it lives on. There is no vendor to escalate to — we are the vendor, and it shows in how fast things get fixed and how often things ship.
28 Years of Operator Discipline
Nearly three decades keeping businesses online — web hosting, managed IT, communications — taught us what companies actually need from technology: reliability first, clarity always, and a real person (or a very good AI) when something goes sideways.
AI With a Job
We do not bolt a chatbot onto a phone system. AI is woven through the platform — answering, routing, coaching, summarizing — wherever it genuinely saves your team time.
Results
Real Businesses,
Real Outcomes
Statewide Nonprofit
A youth education nonprofit expanded from 60,000 to 70,000 young people served annually while cutting IT management time by 40%.
Read the Story →National Retailer
A youth sports equipment retailer eliminated chronic outages and saves $35,000 a year after moving its infrastructure and call center to the cloud.
Read the Story →Engineering Startup
A power systems engineering firm launched fully virtual — no office, no server room — and saved $10,000 on phone infrastructure alone.
Read the Story →